Thursday 29 December 2011

Polycom video support engineer – L2+


Polycom video support engineer – L2+

Location: Austin, TX



Start Date: Immediate post selection but after BGV process.



This request can be for Contract to hire for period of 6 Months. As we need to fill this position ASAP.





Polycom video support engineer – L2+



The job description:

§  Providing onsite and Telephonic support for the video Conference meetings including: actual meeting setup, scheduling multipoint meetings, ensuring smooth startup of meetings including video, and audio add on.

§  Support for the video Conference meetings including: actual meeting setup, scheduling multipoint meetings, ensuring smooth startup of meetings including video, and audio add on.

§  Configuring meetings on Polycom video conference bridge

§  Troubleshooting Video conference related issues by interacting with users.

§  Interacting with Video vendor for reporting and getting solutions for major issues

§  Willingness to work extended hours for meeting scheduled before and after office hours

§  Should be an excellent team player



Skill sets:

§  4 years of experience in handling Video Conference equipment (End points, Video Conference Bridge) preferably from POLYCOM Vendor.

§  Knowledge on Polycom video conference units, MGC Bridge, RMX 2000 Bridge, RSS 2000 recording device, CMA 4000,  other basic video conferencing aspects



Regards



Bhuvana Raj






925 353 2744 V

925 947 5918 F

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